I have MANY words for and about Ms. Deen...but I'll keep it brief.
*DISCLAIMER: These are MY opinions, alone.
Paula, oh Paula. WHAT were you thinking about?! The fact of the matter is, you used a discriminatory term for the purposes of discrimination. What's sadder than discrimination, is when it's being done with a veil of innocence. Paula, the fact that (I think) you honestly do not see what's so wrong with your 'apology', your 'explanation' of your one black friend (y'all gotta see this), and your 'understanding' of the way things are...is what, in fact, makes YOU what you 'so affectionately' called your employees. Smh.
Nigger: a person of any race or origin regarded as contemptible,inferior, IGNORANT, etc.